DealerServiceIQ
AI Dealership Operations
Give every dealership conversation a next step.
DealerServiceIQ helps dealerships answer inbound calls, capture customer intent, summarize sales/service/parts needs, and route follow-up to the right team.
24/7
After-hours intake
4
Core departments
AI
Call, chat, SMS support
Answer the call.
AI-assisted dealership conversation intake
Service AI Agent
Absolutely. I can collect your vehicle details, preferred time, and contact information so the service advisor has a clean summary for follow-up.
Reply to DealerServiceIQ...
Route the request.
Send the right summary to the right department.
Parts AI Agent
I can collect the vehicle details, part request, and contact information, then route the request to the parts team.
Reply to DealerServiceIQ...
Why dealerships need it
Your team can be great and still miss opportunities.
The problem is not effort. It is the volume, timing, and handoff complexity of dealership conversations.
Missed Calls
Customers call when your team is busy.
Inbound calls, voicemail, after-hours requests, and missed handoffs can quietly become lost revenue.
Follow-Up
Customer intent gets scattered.
A caller may need sales, service, parts, or management. Without clean capture, the next step can get lost.
Visibility
Managers need a clearer operating picture.
DealerServiceIQ helps surface what customers asked for, where they should be routed, and what needs attention.
Use cases
Built for practical dealership workflows.
Start where the dealership feels pain first: missed calls, after-hours requests, service intake, parts questions, and inconsistent follow-up.
Inbound sales lead capture
Capture vehicle interest, trade-in questions, appointment requests, and preferred follow-up.
Service appointment intake
Collect customer details, vehicle information, preferred time windows, and service needs.
Parts request intake
Gather part requests, vehicle year/make/model, availability questions, and routing notes.
After-hours coverage
Help dealerships collect customer intent even when departments are closed.
Manager escalation
Flag conversations that need human review, escalation, or urgent follow-up.
Bilingual support
Support English and Spanish conversations where configured for the dealership.
Workflow
Answer, capture, route, review.
Answer
AI voice, chat, or SMS supports customers when the team is busy, closed, or handling other calls.
Capture
The platform collects caller intent, contact details, department need, and follow-up context.
Route
The right department receives a useful summary instead of a vague voicemail or incomplete note.
Review
Managers can review conversations, outcomes, handoffs, and missed-opportunity patterns.
Department coverage
Different agents. Different jobs. Cleaner handoffs.
DealerServiceIQ can support separate agent roles instead of forcing every customer conversation through the same generic assistant.
Sales
Capture leads, vehicle questions, appointment requests, trade-in interest, and after-hours sales opportunities.
Service
Support service appointment intake, advisor routing, callback requests, and service-related summaries.
Parts
Collect parts requests, vehicle details, part descriptions, and route to the parts counter.
Product Specialist
Explain DealerServiceIQ, answer setup questions, and help interested dealerships understand pilot options.
Platform snapshot
A practical operating layer for dealership conversations.
Start with intake and routing. Expand into reporting, campaigns, workflow automation, knowledge profiles, and integrations as the dealership validates value.
FAQ
Simple answers for dealership operators.
Is DealerServiceIQ only for sales leads?
No. The platform is designed for sales, service, parts, after-hours intake, routing, and operational follow-up.
Does the AI replace dealership staff?
No. The goal is to support the team by answering, capturing, summarizing, and routing conversations that otherwise may be missed or delayed.
Can it support different dealership workflows?
Yes. Agents, greetings, handoffs, knowledge profiles, and routing can be configured for the dealership.
Do you show public pricing?
Pricing depends on scope, locations, departments, call volume, integrations, and support needs. The Product Advisor can help start that conversation.
Early partner pilots
Start with a missed-opportunity review.
Review sales, service, parts, after-hours coverage, and follow-up workflows before deciding whether a pilot makes sense.